--- title: AW Ballarat Health Services Case Study description: Ballarat Health Services case study shows how down time was avoided during a hardware and software update for HVAC, temperature and power management systems. --- - [Log in](https://www.opto22.com/logon?returnurl=%2f) - [Register](https://www.opto22.com/Special-Pages/Logon.aspx) - [Your Cart](https://www.opto22.com/Checkout/Shopping-Cart) - [Contact Us](https://www.opto22.com/support/contact-us) [![Opto 22 Logo](https://info.opto22.com/hubfs/opto22_lightsilvergradient_800px.png "Opto 22 Logo")](https://www.opto22.com) - [Products](https://www.opto22.com/products) - [What Do You Want to Do?](https://www.opto22.com/products/what-do-you-want-to-do) - [groov RIO](https://www.opto22.com/products/groov-rio) - [groov EPIC System](https://www.opto22.com/products/groov-epic-system) - [Case Studies](https://www.opto22.com/products/groov-case-studies) - [Product Selector](https://www.opto22.com/products/product-selector) - [Product Families](https://www.opto22.com/products/product-families) - [IIoT System Architecture](https://www.opto22.com/support/resources-tools/demos/groov-epic-groov-rio-architecture) - [MQTT Resources](https://www.opto22.com/products/mqtt-resources) - [Cybersecurity](https://www.opto22.com/products/cybersecurity) - [Power and Energy Monitoring](https://www.opto22.com/products/power-and-energy-monitoring) - [How to Buy](https://www.opto22.com/products/how-to-buy) - [Hands-On Learning and Demo Units](https://www.opto22.com/products/hands-on-learning-and-demo-units) - [Product Comparisons and Compatibility](https://www.opto22.com/products/product-comparisons-and-compatibility) - [System Configurator](https://www.opto22.com/products/system-configurator) - [Support](https://www.opto22.com/support) - [Manage groov](https://www.opto22.com/logon?returnurl=%2fmy-opto%2fmanage-groov) - [Documents](https://www.opto22.com/Support/Resources-Tools?rt=59) - [Downloads](https://www.opto22.com/Support/Resources-Tools?rt=68) - [Videos](https://www.opto22.com/Support/Videos) - [KnowledgeBase](https://www.opto22.com/Support/Resources-Tools?rt=67) - [Training](https://www.opto22.com/support/training-options) - [Troubleshooting](https://www.opto22.com/support/troubleshooting) - [Image Library](https://www.opto22.com/support/resources-tools/image-library-svg-editors) - [Developers](https://developer.opto22.com/) - [Talk to an Engineer](https://www.opto22.com/support/talk-to-an-engineer) - [Contact Us](https://www.opto22.com/support/contact-us) - [Warranties](https://www.opto22.com/support/warranties) - [Agency Approvals/Compliance](https://www.opto22.com/support/agency-approvals) - [Privacy Policy](https://www.opto22.com/support/privacy) - [About Us](https://www.opto22.com/about-us) - [History](https://www.opto22.com/about-us/history) - [Location](https://www.opto22.com/about-us/directions) - [Corporate Contacts](https://www.opto22.com/about-us/corporate-contacts) - [Opto 22 Product Philosophy](https://www.opto22.com/about-us/opto-22-product-philosophy) - [Customer Quotes/Testimonials](https://www.opto22.com/about-us/customer-quotes-testimonials) - [Virtual Tour](https://www.opto22.com/about-us/virtual-tour) - [Pressroom](https://www.opto22.com/about-us/pressroom) - [Distributors](https://www.opto22.com/about-us/distributors) - [International](https://www.opto22.com/about-us/international) - [Sustainability](https://www.opto22.com/about-us/sustainability) - [Careers](https://www.opto22.com/about-us/careers) - [Community](https://www.opto22.com/community) - [OptoPartners](https://www.opto22.com/community/opto-partners) - [Technology Partners](https://www.opto22.com/community/technology-partners) - [Education Partnerships](https://info.opto22.com/partnering-in-education) - [Opto Blog](https://blog.opto22.com/) - [Opto Forums](http://forums.opto22.com/) - [Events](https://www.opto22.com/community/events) - [Articles](https://www.opto22.com/articles) - [Log In](https://www.opto22.com/logon) - [Register](https://www.opto22.com/Special-Pages/Logon.aspx) - [Your Cart](https://www.opto22.com/Checkout/Shopping-Cart) - [Contact Us](https://www.opto22.com/support/contact-us) - [Products](https://www.opto22.com/products) - [What Do You Want to Do?](https://www.opto22.com/products/what-do-you-want-to-do) - [groov RIO](https://www.opto22.com/products/groov-rio) - [groov EPIC System](https://www.opto22.com/products/groov-epic-system) - [Case Studies](https://www.opto22.com/products/groov-case-studies) - [Product Selector](https://www.opto22.com/products/product-selector) - [Product Families](https://www.opto22.com/products/product-families) - [IIoT System Architecture](https://www.opto22.com/support/resources-tools/demos/groov-epic-groov-rio-architecture) - [MQTT Resources](https://www.opto22.com/products/mqtt-resources) - [Cybersecurity](https://www.opto22.com/products/cybersecurity) - [Power and Energy Monitoring](https://www.opto22.com/products/power-and-energy-monitoring) - [How to Buy](https://www.opto22.com/products/how-to-buy) - [Hands-On Learning and Demo Units](https://www.opto22.com/products/hands-on-learning-and-demo-units) - [Product Comparisons and Compatibility](https://www.opto22.com/products/product-comparisons-and-compatibility) - [System Configurator](https://www.opto22.com/products/system-configurator) - [Support](https://www.opto22.com/support) - [Manage groov](https://www.opto22.com/logon?returnurl=%2fmy-opto%2fmanage-groov) - [Documents](https://www.opto22.com/Support/Resources-Tools?rt=59) - [Downloads](https://www.opto22.com/Support/Resources-Tools?rt=68) - [Videos](https://www.opto22.com/Support/Videos) - [KnowledgeBase](https://www.opto22.com/Support/Resources-Tools?rt=67) - [Training](https://www.opto22.com/support/training-options) - [Troubleshooting](https://www.opto22.com/support/troubleshooting) - [Image Library](https://www.opto22.com/support/resources-tools/image-library-svg-editors) - [Developers](https://developer.opto22.com/) - [Talk to an Engineer](https://www.opto22.com/support/talk-to-an-engineer) - [Contact Us](https://www.opto22.com/support/contact-us) - [Warranties](https://www.opto22.com/support/warranties) - [Agency Approvals/Compliance](https://www.opto22.com/support/agency-approvals) - [Privacy Policy](https://www.opto22.com/support/privacy) - [About Us](https://www.opto22.com/about-us) - [History](https://www.opto22.com/about-us/history) - [Location](https://www.opto22.com/about-us/directions) - [Corporate Contacts](https://www.opto22.com/about-us/corporate-contacts) - [Opto 22 Product Philosophy](https://www.opto22.com/about-us/opto-22-product-philosophy) - [Customer Quotes/Testimonials](https://www.opto22.com/about-us/customer-quotes-testimonials) - [Virtual Tour](https://www.opto22.com/about-us/virtual-tour) - [Pressroom](https://www.opto22.com/about-us/pressroom) - [Distributors](https://www.opto22.com/about-us/distributors) - [International](https://www.opto22.com/about-us/international) - [Sustainability](https://www.opto22.com/about-us/sustainability) - [Careers](https://www.opto22.com/about-us/careers) - [Community](https://www.opto22.com/community) - [OptoPartners](https://www.opto22.com/community/opto-partners) - [Technology Partners](https://www.opto22.com/community/technology-partners) - [Education Partnerships](https://info.opto22.com/partnering-in-education) - [Opto Blog](https://blog.opto22.com/) - [Opto Forums](http://forums.opto22.com/) - [Events](https://www.opto22.com/community/events) - [Articles](https://www.opto22.com/articles) - [Log In](https://www.opto22.com/logon) - [Register](https://www.opto22.com/Special-Pages/Logon.aspx) - [Your Cart](https://www.opto22.com/Checkout/Shopping-Cart) - [Contact Us](https://www.opto22.com/support/contact-us)   # OLP AW: Ballarat Health Services Case Study ## Ballarat Health Services Avoids Critical Downtime  ### And successfully upgrades key control systems Comprising two major hospitals plus convalescent homes, psychiatric services, six nursing home hostels, and rehabilitation centers, Ballarat Health Services provides medical services to a population of over 200,000 people in Victoria, Australia. All facilities rely heavily on their HVAC and control systems. This case study explains how and why it was time for an upgrade. ![Ballarat Health Services](https://info.opto22.com/hs-fs/hubfs/sb_chiller.jpg?width=400&name=sb_chiller.jpg)Learn: - Why dual Ethernet ports and network segmenting were an important part of the upgrade - How the migration path to SNAP PAC eased the transition - What role PID control plays in the new system ## [![Ballarat Health Services Case Study](https://info.opto22.com/hs-fs/hubfs/Ballarat_HS-case_study_ss.png?width=300&name=Ballarat_HS-case_study_ss.png)](http://www.opto22.com/documents/casestudies/1729_Case_Study_Ballarat_Health_Services.pdf) [![Get the case study](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/439485/d8265cab-7e61-441a-9748-33e2bf5aeec8.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/439485/d8265cab-7e61-441a-9748-33e2bf5aeec8) - [Products](https://www.opto22.com/products) - [Product Selector](https://www.opto22.com/products/product-selector) - [groov System](https://www.opto22.com/products/groov) - [I/O](https://www.opto22.com/products/i-o) - [Logic](https://www.opto22.com/products/logic) - [Data](https://www.opto22.com/products/data) - [Visualization](https://www.opto22.com/products/visualization) - [Accessories](https://www.opto22.com/products/accessories) - [Product Families](https://www.opto22.com/products/product-families) - [How to Buy](https://www.opto22.com/products/how-to-buy) - [Product Comparisons and Compatibility](https://www.opto22.com/products/product-comparisons-and-compatibility) - [SNAP I/O Configurator](https://www.opto22.com/products/snap-i-o-configurator) - [Support](https://www.opto22.com/support) - [Contact Support](https://www.opto22.com/support/contact-us) - [Warranties](https://www.opto22.com/support/warranties) - [Troubleshooting](https://www.opto22.com/support/troubleshooting) - [Documents](https://www.opto22.com/support/documents-redirect) - [Downloads](https://www.opto22.com/support/downloads-redirect) - [Videos](https://www.opto22.com/support/videos-redirect) - [KnowledgeBase](https://www.opto22.com/support/optoknowledgebase-redirect) - [Training](https://www.opto22.com/support/training-options) - [About Us](https://www.opto22.com/about-us) - [Distributors](https://www.opto22.com/about-us/distributors) - [Pressroom](https://www.opto22.com/about-us/pressroom) - [Careers](https://www.opto22.com/about-us/careers) - [History](https://www.opto22.com/about-us/history) - [Corporate Contacts](https://www.opto22.com/about-us/corporate-contacts) - [Sustainability](https://www.opto22.com/about-us/sustainability) - [International](https://www.opto22.com/about-us/international) - [Location](https://www.opto22.com/about-us/directions) - [Community](https://www.opto22.com/community) - [Opto Partners](https://www.opto22.com/community/opto-partners) - [Opto Blog](https://www.opto22.com/community/opto-blog) - [Opto Forums](https://www.opto22.com/community/opto-forums) - [Events](https://www.opto22.com/community/events) - [Products](https://www.opto22.com/products) - [What Do You Want to Do?](https://www.opto22.com/products/what-do-you-want-to-do) - [groov RIO](https://www.opto22.com/products/groov-rio) - [groov EPIC System](https://www.opto22.com/products/groov-epic-system) - [Case Studies](https://www.opto22.com/products/groov-case-studies) - [Product Selector](https://www.opto22.com/products/product-selector) - [Product Families](https://www.opto22.com/products/product-families) - [IIoT System Architecture](https://www.opto22.com/support/resources-tools/demos/groov-epic-groov-rio-architecture) - [MQTT Resources](https://www.opto22.com/products/mqtt-resources) - [Cybersecurity](https://www.opto22.com/products/cybersecurity) - [Power and Energy Monitoring](https://www.opto22.com/products/power-and-energy-monitoring) - [How to Buy](https://www.opto22.com/products/how-to-buy) - [Hands-On Learning and Demo Units](https://www.opto22.com/products/hands-on-learning-and-demo-units) - [Product Comparisons and Compatibility](https://www.opto22.com/products/product-comparisons-and-compatibility) - [System Configurator](https://www.opto22.com/products/system-configurator) - [Support](https://www.opto22.com/support) - [Manage groov](https://www.opto22.com/logon?returnurl=%2fmy-opto%2fmanage-groov) - [Documents](https://www.opto22.com/Support/Resources-Tools?rt=59) - [Downloads](https://www.opto22.com/Support/Resources-Tools?rt=68) - [Videos](https://www.opto22.com/Support/Videos) - [KnowledgeBase](https://www.opto22.com/Support/Resources-Tools?rt=67) - [Training](https://www.opto22.com/support/training-options) - [Troubleshooting](https://www.opto22.com/support/troubleshooting) - [Image Library](https://www.opto22.com/support/resources-tools/image-library-svg-editors) - [Developers](https://developer.opto22.com/) - [Talk to an Engineer](https://www.opto22.com/support/talk-to-an-engineer) - [Contact Us](https://www.opto22.com/support/contact-us) - [Warranties](https://www.opto22.com/support/warranties) - [Agency Approvals/Compliance](https://www.opto22.com/support/agency-approvals) - [Privacy Policy](https://www.opto22.com/support/privacy) - [About Us](https://www.opto22.com/about-us) - [History](https://www.opto22.com/about-us/history) - [Location](https://www.opto22.com/about-us/directions) - [Corporate Contacts](https://www.opto22.com/about-us/corporate-contacts) - [Opto 22 Product Philosophy](https://www.opto22.com/about-us/opto-22-product-philosophy) - [Customer Quotes/Testimonials](https://www.opto22.com/about-us/customer-quotes-testimonials) - [Virtual Tour](https://www.opto22.com/about-us/virtual-tour) - [Pressroom](https://www.opto22.com/about-us/pressroom) - [Distributors](https://www.opto22.com/about-us/distributors) - [International](https://www.opto22.com/about-us/international) - [Sustainability](https://www.opto22.com/about-us/sustainability) - [Careers](https://www.opto22.com/about-us/careers) - [Community](https://www.opto22.com/community) - [OptoPartners](https://www.opto22.com/community/opto-partners) - [Technology Partners](https://www.opto22.com/community/technology-partners) - [Education Partnerships](https://info.opto22.com/partnering-in-education) - [Opto Blog](https://blog.opto22.com/) - [Opto Forums](http://forums.opto22.com/) - [Events](https://www.opto22.com/community/events) - [Articles](https://www.opto22.com/articles) - [Log In](https://www.opto22.com/logon) - [Register](https://www.opto22.com/Special-Pages/Logon.aspx) - [Your Cart](https://www.opto22.com/Checkout/Shopping-Cart) - [Contact Us](https://www.opto22.com/support/contact-us) © 2026 Opto22 [Terms and Conditions](https://preview.opto22.com/special-pages/terms-conditions) | [Privacy](https://preview.opto22.com/special-pages/privacy) **(800) 321 OPTO (6786)** | 43044 Business Park Drive, Temecula CA 92590 USA ![](https://dc.ads.linkedin.com/collect/?pid=90128&fmt=gif)