Case Study: Simplifying access to many systems with one interface

City of Morro Bay improves water quality and operator access to real-time data.

Managing multiple control systems doesn’t have to be a headache. When Operational Technology Specialist Grant Chase went to work in Morro Bay, California, he found a utilities infrastructure in need of unification and stability. 

The city’s water and wastewater control systems were a patchwork of different technologies—some dating back decades. Grant was determined to rebuild a standardized operation with key security controls in place to protect critical infrastructure. 

The City of Morro Bay is a popular coastal community that handles seasonal surges of tourists. For its Public Works Department, this means adapting to seasonal water usage spikes, safeguarding against saltwater intrusion, and ensuring access to clean, reliable water for both residents and visitors.

As the department worked to efficiently meet these goals, they faced several challenges.  The system’s fragmented nature meant operators had to juggle multiple platforms, often struggling to get a complete real-time view of operations.

In this case study, find out how this quaint, scenic city was able to unify and simplify their existing systems.  You'll learn:

• Why licensing Ignition Edge on Opto 22's groov EPIC controller was a giant first step in unifying disparate controls
• How a VPN mobile configuration gave water operators secure access from anywhere in the world
• How older SNAP PAC controllers were repurposed for a tremendous cost savings