Case Study: When a Distributor Becomes a Manufacturer
How Rutherford & Titan started building their own liquid nitrogen
systems
As a distributor, you can choose what you sell, but you don’t control how it’s built, how consistent it is, or how it behaves when something goes wrong. You’re tied to other people’s factories, schedules, and quality standards.
Sound familiar? As a cryogenic equipment distributor, Rutherford & Titan experienced all these limits firsthand.
When their customers were calling on them for support even after product installations, they knew they had to take their operations to the next level and have more control of the whole process.
Read the new case study that explains how and why they went from reseller to manufacturer.
With the liquid nitrogen industry being heavily dependent on overseas services and equipment, distributor Rutherford & Titan were fully aware of the challenges their customers faced. The more time they spent helping their customers troubleshoot issues and discussing alternative solutions, the more they realized they should just build and manufacture their own, U.S.-based liquid nitrogen systems. But an adaptable control platform was crucial.
First, they identified the problems they needed to solve:
- Overseas dependence
- Difficulties of meeting U.S. electrical standards
- Slow access to replacement parts
- Long turnaround times
- Limited design transparency
Through Rutherford & Titan's research, they determined the ideal product solution must allow remote monitoring without on-site access, and must be a platform that could scale.
Download the case study to learn why groov EPIC and groov RIO, along with the CODESYS runtime engine, led them to their final solution—which ultimately achieved cost savings and real-time data visibility.